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Privacy Policy

GDPR Privacy Policy.

SC Alexbusiness S.R.L. is a personal data controller registered at the General Register of the National Agency for the Supervision of Personal Data under no. ANSDCP REGISTRATION.

According to EU Regulation 2016/679 - General Regulation on Data Protection GDPR (previously according to the requirements of Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented by Law No. 506 / 2004 on the processing of personal data and the protection of privacy in the electronic communications sector) COMPANY DATA, DPO DATA OR POWER OF ATTORNEY DATA PERSONAL DATA you, a family member or another person.

What categories of data do we process?

We generally collect your personal data directly from you, so you have control over the type of information you provide to us. The data that will be saved in the COMPANY NAME database are: name, surname, email address, telephone number, address and other data for billing only if they are provided voluntarily. The refusal to supply them makes it impossible to process orders sent online to the VOLVO-SHOP online store.

Purpose of processing

The purpose of data collection is: the provision of services for your benefit (conclusion of contracts, invoicing of purchased products, fulfillment of orders, solving any problems regarding the purchased products) advertising, marketing, advertising (to keep you informed about the best offers for In this regard, we may send you any type of message such as: e-mail / SMS / telephone containing general and thematic information, information on products similar or complementary to those you have. purchased, information about the offers for which you have shown interest in purchasing them, as well as other commercial communications) electronic communications.

Opting to subscribe to the newsletter and voluntarily participate in various contests / promotions / advertising lotteries implies the acceptance of users to have their personal data stored and processed by VOLVOSHOP. The site uses Google Remarketing and Google AdWords, thus collecting cookies. Cookies are text files, controlled by the internet browser, which in the standard version is set to accept them. When accessing the online store, it asks your internet browser to store cookies in the PC's memory. The information in the cookies generates the retention of certain settings / actions between two distinct sessions, thus increasing the speed of loading the pages on the following visits. There are situations in which the IP address from which the site is accessed or that of the reference site can be retained, if applicable. Cookies allow the site to provide personalized information and relevant advertisements to the user and will not be sold, alienated or rented to a third party. Such ads may appear on the Google Display and Google Search network websites. Our partners will not collect personal information such as name, email address, mailing address or telephone number. If you do not agree with the use of cookies by Google or our advertising partners, please email us at and you will receive the necessary deactivation instructions. See also the next section on Cookies Policy.

You are not required to provide the data. Your refusal has no consequences. The recorded information is intended for use by the operator and is not communicated to third parties except to the authorized partners / service providers with whom there is a contract to protect this data received from the buyer under penalty of forfeiture of damages. If you do not want to receive information about products, services, events, etc. offered by VOLVOSHOP please inform us by email at

As long as we keep your personal data safe

As a general rule, we will store your personal data for as long as is necessary to achieve the purpose for which it was provided or as required by applicable law. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, including after closing your account, where applicable law or our legitimate interests so require.


Your rights

According to GDPR and Law no. 677/2001, you benefit from the right of access, free intervention on the data, the right not to be subjected to an individual decision and the right to go to court. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of data *. To exercise these rights, you can address a written request, dated and signed at any VOLVO office (see Contact) or online by email to You also have the right to go to court.

Your data will not be transferred abroad.

If any information about you is incorrect or you want to change it, please let us know as soon as possible.


* any person has the right to object, for legitimate reasons, to the processing of data concerning him. This right of opposition may be excluded for certain processing provided by law (eg processing by financial and tax services, police, justice, social security). Therefore, this indication cannot be made if the processing is mandatory;

* everyone has the right to object, free of charge and without any justification, to the processing of his / her personal data for direct marketing purposes.

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such changes, we will display the amended version of the Privacy Policy on our website, for which reason please check the contents of this Privacy Policy periodically.